Digital rounding technology should not compromise the fundamentals of rounding

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Interesting tease article here from Ragan’s Health Care Communication News, and article begins to scratch the surface for digital rounding. Here we have an infographic from Ubicare.com showcasing the pathway from patient to the content management system and reducing the amount of time the provider has to connect with the patient for repetitive tasks. The one piece we are missing, leveraging these tools to create a connection between the patient and provider. Specifically automation leads to a quality provider/patient experience.

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State of Social: Why is it easy to attack from behind the keyboard?

We were riding through downtown Anderson tonight...had to capture this image. #BlackLivesMatter

I have been completely taken back, left speechless at times, and disturbed with the use of social media to hurt people and the communities they reside. I have built a business and reputation surrounding how to build sustainable communities using social media, yet find myself at a crossroad…how to continually define and redefine best practices in a space where the rulebook is as organic as the flavor of the month.

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Real Time Links To Watch During 2016 Presidential Debates

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Here are the links to watch during the upcoming Presidential debates. Lots of interesting stuff to watch online during the debates, as you research the candidates. I am not providing a link to Facebook Signal access, since it is based on each person being gratned access. I use Facebook Signal as a barometer to watch conversation trends.

Here are the links, or online resources I watch during the 2016 Presidential Debates:

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Should hospitals use social and digital to talk about Zika Virus?

I am watching the digital curve surrounding Zika virus from inside Google Trends alongside monitoring the amount of conversation on Facebook using the Signal product. It was just yesterday that we noticed that Zika Virus moved to the trending position in Facebook after the media covered President Obama’s announcement surrounding funding to attack Zika virus.

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THA Digital Marketing – New Joint Venture #DigitalHealth

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I am super excited to share our new venture, THA Digital Marketing! My “day job” is storyteller for Gray Digital Group where I help craft all content for our clients here in South Carolina, across the southeast, and in Texas. This is what I love…helping people tell stories using video, images, content, and many other elements connect audiences with brand messages.

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Digital Impact and Equity of Donald Trump: Post Republican Debate #GOPdebate

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Up until this point, I have not really paid much attention to both the Republican and Democratic debates for their respective party nominations. But the biggest thing that caught my attention was the decision by the Trump camp they were not going to take part in the live debate hosted by Fox News. He decided to boycott the debate and host his own television show for the Wounded Warriors Project.

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Reaching Patients Where They Are – Quint Studer’s Hardwiring Excellence – Social/Digital Perspective Part Two

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I was sitting in my Wednesday night prayer group sharing stories of how God has spoken to us this week, sharing perspective of what it means to be grounded. We are taking part in a long discussion surrounding the book “Grounded” by Diana Butler Bass. We spent time going around the room sharing our thoughts and experiences. It is this story I am about to share, bringing me to the next section of Quint Studer’s book “Hardwiring Excellence.”

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Quint Studer’s Hardwiring Excellence – Social/Digital Perspective Part One

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Over the next few months, I am going to be writing and reflecting on a wonderful book I have read numerous times, “Hardwiring Excellence” by Quint Studer. I have read it numerous times, even listen to the audio book on long road trips. Here is a book that is the beacon for those who lead hospitals, work in hospitals, and care about patients and employees. Quint Studer is a pioneer in patient satisfaction and laid the groundwork for all the benchmarking in patient satisfaction scores. The goal for me is to relate his teachings and methodology into a digital communication paradigm, one that is leveraging social media everyday to build relationships not only with the consumers but those inside operating hospitals.

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