[Intersection Podcast] Episode 011: Coming Home

Nick Charalambous - Cycling HeadshotIn part two of this story, Nick Charalambous had to overcome a terrible cycling accident and chart a path for one of the biggest fights of his life, stage four bone cancer. Nick’s journey is one of a determined spirit, one of spiritual exploration, one that led him to explore every fundamental facet needed to merely live. He realized death was possible.

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[Intersection Podcast] Episode 010: Faith Journey

Nick Charalambous HeadshotIf you have ever met Nick…you are drawn in by his British accent and the inner desire to figure out how to spell his last name. Here is why, because you will never forget this man once you shake his hand, so you better know how to spell his last name.

Nick Charalambous is a man of many passions. He loves his work. He loves telling stories for the church he loves. He loves his wife. He loves Christ…and I believe this affection is one of many intersections you will find woven together inside this soft spoken man. Nick is a fellow storyteller, and it is time for his story to be told.

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Facebook Community Standards, Health Equity, and SDoH

Facebook just release their new Community Standards outlined here in this link. This is most likely a response to Mark Zuckerberg’s Congressional Hearings early April 2018. One thing that I took away from these proceedings, a critique on the necessity for users to have easy access to their Privacy Settings and also making Facebook’s Terms of Service (ToS) more consumer friendly.

During these proceedings, I called my partner Reed Smith and predicted that Facebook would take their Terms of Service (ToS), rewrite, and make it more consumer facing. Healthcare organizations should be on notice, this is a huge opportunity for growth across the healthcare industry.

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It is a Social Media Revolution! Getting ready for healthcare panel discussion.

South Carolina Hospital Association (@SCHospitals) and Carolina Healthcare Public Relations & Marketing Society have put together a Social Media Conference in Columbia, South Carolina; a conference to bring hospitals from North and South Carolina to have a conversation. They call it a Social Media Revolution.

Thought leaders Ed Bennett and Reed Smith will be leading the discussion and providing the platform for hospital discourse to flow freely…the conversation: what does Social Media mean for my hospital. If you want to follow the conversation on Twitter…Click Here or use the hashtag #smrev via Twitter.

I have been asked to lead a panel discussion in the afternoon, so I thought I would spend a few minutes to refine some notes for the discussion.

Here are our panelist:
Dr. David Geier (@DrDavidGeier)
Director of Sports Medicine | MUSC

Ronda Wilson (@GHShospitals)
Director of PR & Marketing | Georgetown Hospital

Andrew Busam (@randolphhosp)
Public Relations Coordinator | Randolph Hospital

Sally Foister (@SallySF & @GHS_org)
Director of Marketing | Greenville Hospital System University Medical Center

Discussion Points:

Marketing
– How did you get started?
– What are your successes?
– How did you get started operationally/organizationally
– How do you manage your outlets?
– How do you find the resources to manage?
– How does SM fit into overall strategy
– Georgetown – Why did you wait “so long” to integrate?
– Dr. Geier – How do you use it under the umbrella of a bigger organization?

HR/Careers
– How is SM being used as a HR/recruitment tool
– How do you manage conversations inside an organization? Or do you?
– Can it be used to recruit nurses?
– How are you using to promote career paths?
– Is recruitment a part of your strategy?

HIPPA/Patient Information

– How do you deal with privacy?
– How do you deal with SM Diagnosing?
– Do you want to be a thought leader online but not physician online?
– How do you use SM to create conversations as a physician?

General
– How can a small bed hospital use SM to engage a community?
– How do you monitor conversations and address audience concerns/complaints?
– How do you manage accounts?
– Who wears the “Company” hat or who keeps it personal?
– What is the strategy from an aesthetic branding perspective?